Shipping Information
L&M Boutique orders are processed and dispatched from our Whitsundays warehouse via Australia Post within 2 business days of receiving your order. Please note weekend orders will be packed and dispatched the following Monday. We appreciate your patience while our team works hard to get the orders dispatched as fast as we can.
A confirmation of your shipment with your tracking information will be emailed to you upon dispatch.
Please make sure your order is correct. No order changes or cancellations can be made once the order has been placed. Please double check your shipping address is correct as we can not be held responsible for undelivered orders due to incorrect delivery details. Should you have an enquiry on the whereabouts of your order and have already received your shipping confirmation, please contact Australia Post directly
Once your order has been shipped, L&M Boutique is not liable for loss, delivery delay or any damage to your package. Should your parcel be delayed please contact the postal provider and reference your tracking number. Safe drop is performed at the customers risk and L&M Boutique is not liable for parcels that show as delivered with safe drop and go missing or being damaged by weather. If a shipment is lost by Australia Post, you will receive a resolution from the postal provider. View Australia Post domestic delivery times and updates
You can track your L&M Boutique Order by following the link below:
Standard Delivery Australia Wide
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FREE on orders over $100
$9 on orders under $100
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Express Delivery Australia Wide
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$12
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International Orders
L&M Boutique orders intended for international shipment are dispatched from our Whitsundays warehouse via Australia Post.
Shipping rates will vary by country. Your shipping rate will populate when your country is entered at checkout. International delivery can take between 10-27 business days. Please get in touch with us if your preferred destination is not listed at checkout.
Import duties and taxes are not included in the item price or shipping cost. These charges are your responsibility and will be collected from you by the carrier. Duties and Taxes on goods vary widely depending on the product value and the country you are having your order delivered to. L&M Boutique does not collect international taxes on behalf of customers, so the customer is responsible for all taxes or charges to import items into their country.
If an international client refuses a shipment from L&M Boutique, the client is responsible for the original shipping charges as well as the import and return fees that may be incurred upon delivery back to us. These costs will come out of any potential refund you may receive due to the returned item.